Contact Information

Our team of marine experts is ready to help you find the perfect external stern thruster solution for your vessel. Whether you need a consultation, installation quote, or technical support, we're here to provide professional guidance and service.

Located in the heart of Connecticut's maritime region, we serve boat owners throughout the Northeast with comprehensive thruster solutions. Our facility combines showroom, service center, and manufacturing capabilities all in one convenient location.

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Phone Support

Main Line: (860) 572-8934
Emergency Service: (860) 572-8935
Technical Support: (860) 572-8936

Our phone lines are staffed by knowledgeable marine technicians who can answer technical questions and provide immediate assistance.

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Email Contact

General Inquiries: [email protected]
Sales: [email protected]
Service: [email protected]

Email responses typically within 2-4 hours during business hours. Include your boat specifications for faster service.

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Visit Our Facility

Address:
1247 Harbor View Drive
Mystic, CT 06355

Our facility includes a showroom with working thruster displays, service bays, and customer consultation areas. Appointments recommended.

Business Hours

Monday - Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Emergency Service Only
Emergency Service
24/7 Available

Request a Quote

Get a personalized quote for your external stern thruster needs. Our experts will review your boat specifications and recommend the optimal solution for your vessel and usage requirements.

Frequently Asked Questions

Quick answers to common questions about our external stern thrusters and services.

Common Questions:

  • How long does installation take? Most installations completed in 4-6 hours
  • What's included in the warranty? 3-year comprehensive parts and labor coverage
  • Do you service other brands? Yes, we service all major thruster manufacturers
  • Can I install it myself? Professional installation recommended for warranty coverage
  • What size thruster do I need? Depends on boat size, weight, and usage - we'll help you choose
  • How often does it need maintenance? Annual service recommended for optimal performance
  • Do you offer financing? Yes, flexible financing options available
  • What's your service area? Complete Northeast coverage from Maine to New Jersey

Emergency Service

Thruster problems don't wait for business hours. Our emergency service team is available 24/7 to get you back on the water quickly and safely.

Emergency Service Features:

  1. 24/7 Availability: Round-the-clock emergency response
  2. Rapid Response: On-site service within 4 hours when possible
  3. Mobile Service Units: Fully equipped service vehicles
  4. Emergency Parts Inventory: Common replacement parts always in stock
  5. Temporary Solutions: Get you operational while permanent repairs are made
  6. Priority Scheduling: Emergency customers get priority for follow-up service
  7. Fair Pricing: No excessive emergency surcharges
  8. Follow-up Support: Ensure repairs hold up under normal operation

Directions to Our Facility

Our facility is conveniently located in Mystic, Connecticut, with easy access from major highways and close proximity to many popular marinas and boatyards.

Driving Directions:

  1. From I-95 North or South: Take Exit 90 (Route 27 - Mystic)
  2. Follow Route 27 South toward Mystic for 2.1 miles
  3. Turn right onto Coogan Boulevard
  4. Continue for 0.8 miles to Harbor View Drive
  5. Turn left onto Harbor View Drive
  6. Our facility is on the right at 1247 Harbor View Drive
  7. Parking available in front of building and side lot
  8. Look for the Land Marine Supply sign and blue building